Gemuxe Warranty

Waterproof

No Tarnishing

6-Months Warranty for Your Peace of Mind

At Gemuxe, we believe in the quality and craftsmanship of every piece we create. That’s why we offer a comprehensive 6 months Warranty with every purchase. Here’s how it works:

Your Protection:
Every Gemuxe item is fully covered for a 6 months from the date of purchase. You can shop with confidence, knowing your jewelry is protected.

Simple Process:
Should you experience any issues, just reach out to us at info@gemuxe.ca . Let us know the details of the problem and include a photo of the item in question.

Quick Resolution:
Once we’ve reviewed your request, our team will assess the issue and guide you through the next steps.

GRA Certification:

Our Moissanite jewelry pieces are accompanied by GRA (Gemological Research Association) certification, ensuring the authenticity and exceptional quality of the Moissanite stones. The GRA certificate verifies that each Moissanite stone has been professionally tested for its brilliance, fire, and cut, meeting the highest industry standards. Should any manufacturing defects arise within the warranty period, we will repair or replace the piece, providing you with peace of mind knowing your jewelry is certified for both quality and durability.

What’s Covered:
Our warranty covers any defects in craftsmanship, discoloration, allergic reactions, breakage, and damage caused by normal wear. We want you to love your Gemuxe pieces for years to come.

At Gemuxe, we're committed to ensuring your satisfaction. If something’s not right, we’ll make it right. 💎✨